Shipping and returns
We use PostNL to send your package.
Orders above €60.00 are delivered free of charge in the Netherlands. For orders under €60.00 we charge €4.95 in shipping costs.
Shipping time
We do our best to ship all orders within 2 business days.
If you want to receive an order faster, please contact us and we will do everything we can to send your package the same day.
As soon as the package is at PostNL, you will receive track & trace information at the email address you provided when ordering. Always check your Spambox if you miss notifications about your order.
You can of course also pick up your package from us. See our opening hours or contact us.
Returns
You have 14 calendar days to return a purchase. The costs and risk of the return shipment are for the buyer.
If your order is returned because you have not collected your package from the package point where it was made available to you, any shipping costs paid will not be refunded. You will then be refunded the amount of your ordered product(s).
We will refund your order as soon as possible and always within 14 days.
Return address :
SuperMatic
Nieuwe Binnenweg 197a
3021 GA Rotterdam
The Netherlands
Download the return form here